Privacy Policy

Arshiya Travels ("we," "our," or "us") provides car rentals, local city taxi services, airport transfers, and outstation tour packages from Visakhapatnam, Andhra Pradesh. This Privacy Policy details the types of personal data we collect from users visiting arshiyatravels.com or communicating with our booking coordinators via WhatsApp, phone, or email, and how we protect that information.

We only collect personal information that is necessary to fulfill your car rental or tour package reservation:

• Contact Details: Your full name, mobile phone number, and email address.
• Booking & Trip Specifications: Pickup location, destination address, scheduled date and time, desired vehicle type (Dzire, Ertiga, Innova, Tempo Traveller), passenger count, and chosen tour package (e.g., Araku Valley, Lambasingi).
• Payment Information: Transaction references, UPI receipts, or invoice billing details necessary to acknowledge advance booking tokens. We do not store sensitive debit/credit card numbers or CVVs on our servers.

• To confirm, schedule, and allocate verified drivers and vehicles for your ride.
• To send WhatsApp or SMS trip alerts including driver name, vehicle registration number, and contact number prior to pickup.
• To provide customer support during the trip and assist with route changes or emergency requirements.
• To provide GST travel bills or commercial receipts upon request.

Our website facilitates direct, instant booking requests via the official WhatsApp Business interface (+91 9985065062). Information sent through WhatsApp is encrypted end-to-end by WhatsApp and is strictly utilized by Arshiya Travels for trip coordination, driver dispatch, and customer service. We never spam your phone number with irrelevant automated marketing.

• No Selling of Data: We do not sell, rent, trade, or distribute your personal details or contact numbers to any third-party marketing companies.
• Driver Access: Assigned drivers are solely provided with the necessary pickup address, passenger name, and contact number to facilitate on-time pickup and safe transit.
• Confidentiality for Families & VIPs: All private family tours, corporate client itineraries, and marriage transportation details are held in strict business confidence.

Our website utilizes standard anonymous cookies and Google Analytics / Google Ads conversion tracking scripts to measure website traffic, improve website speed, and assess campaign effectiveness. These cookies do not store personally identifiable data and can be disabled via your browser settings at any time.

Our website embeds Google Maps to help travelers locate our office in Prahaladapuram, Visakhapatnam. Your interaction with Google Maps is governed by Google’s Privacy Policy.

If you have questions, would like to update your details, or wish to request data deletion, please contact us directly:
Arshiya Travels
10-255, Krishna Nagar - Virat Nagar Rd, Prahaladapuram, Simhachalam, Visakhapatnam, Andhra Pradesh 530029
Phone: +91 99850 65062 / +91 97046 01460
Email: arshiyatravelsvizag@gmail.com